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Terms of service

Ramanrasa Terms of Service

Effective date: May 24, 2026

These Terms of Service govern access to and use of the Ramanrasa website, products, and related services offered through ramanrasa.com.

By visiting the website, placing an order, joining a waitlist, or otherwise using the services, the user agrees to be bound by these Terms of Service. If the user does not agree to these terms, the website and services should not be used.

1. Company Information

Ramanrasa operates through its website at ramanrasa.com. Public contact details shown on the website include the following:

2. Eligibility and Use of the Website

The website may be used only for lawful purposes. By using the website, the user represents that the information provided is accurate and that the user will not use the site for fraudulent, abusive, or unlawful activity.

Ramanrasa may refuse service, cancel orders, suspend accounts, or restrict access if misuse, suspected fraud, abuse, or violation of these terms is detected.

3. Products and Availability

Ramanrasa markets food and wellness-related products, including spices and moringa-based items, through its website and related promotional pages.

All products are subject to availability. Ramanrasa may modify, discontinue, or limit products, promotions, Founder’s Batch offers, waitlists, or website features at any time without prior notice.

Product images, descriptions, and marketing language are provided for general informational and commercial purposes. Actual packaging, labeling, and availability may vary over time.

4. Orders and Acceptance

Placing an order on the website is an offer to purchase, not a guaranteed acceptance by Ramanrasa. An order is accepted only after payment is authorized and Ramanrasa confirms the order or ships the product.

Ramanrasa reserves the right to decline or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, suspected resale abuse, or incorrect billing or shipping information.

5. Pricing and Payment

Prices shown on the website are subject to change without notice unless otherwise required by applicable law.

The customer agrees to provide current, complete, and accurate billing, payment, and shipping information for all purchases. Ramanrasa may update pricing, correct errors, or cancel affected orders when necessary.

Taxes, shipping charges, and other checkout fees, if applicable, are displayed during checkout and form part of the final order total.

6. Founder’s Batch, Waitlists, and Promotions

Ramanrasa may offer Founder’s Batch reservations, coming-soon campaigns, email subscriptions, waitlists, discount offers, and other promotional programs through its website.

Joining a waitlist or non-paid reservation does not create a completed sale unless and until a separate paid transaction is processed. Promotional campaigns may be modified, paused, or withdrawn at Ramanrasa’s discretion.

7. Shipping, Delivery, and Risk of Loss

Estimated shipping and delivery timelines are informational only and are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier issues, customs, weather, demand spikes, or inventory constraints.

Risk of loss and title for physical goods pass to the customer upon delivery to the shipping address or as otherwise required by applicable law. Customers are responsible for providing an accurate shipping address.

8. Returns and Refunds

Purchases are subject to Ramanrasa’s Return and Refund Policy, as published on the website or otherwise provided by Ramanrasa. The website currently states that Ramanrasa offers a 100% Satisfaction Guarantee and will make it right with a full refund where appropriate.

Because Ramanrasa products are consumable food or wellness products, some opened items may not be eligible for physical return, though damaged, incorrect, defective, or satisfaction-related claims may still qualify for review under the refund policy.

9. Health and Product Disclaimer

Information on the Ramanrasa website, including blog posts, recipes, wellness content, and product descriptions, is provided for general informational purposes only and is not medical advice.

Products sold by Ramanrasa are not intended to diagnose, treat, cure, or prevent any disease unless expressly stated in compliance with applicable law. Customers should consult a qualified healthcare professional before using any food, herb, spice, or supplement product for a medical condition, during pregnancy, while nursing, or alongside prescription medications.

10. Intellectual Property

All website content, including text, graphics, logos, product names, images, design, branding, and other materials, is owned by Ramanrasa or used with permission and is protected by applicable intellectual property laws. The website footer states “Copyright © 2026 RamanRasa. All Rights Reserved.”

No content from the website may be copied, reproduced, distributed, republished, uploaded, displayed, or exploited for commercial purposes without prior written permission, except as allowed by law.

11. User Submissions and Communications

If a user sends reviews, testimonials, messages, suggestions, comments, or other content to Ramanrasa, the user represents that the content is lawful, accurate, and does not infringe the rights of others.

Ramanrasa may use, display, reproduce, or respond to such submissions for customer service, operational, or marketing purposes, subject to applicable law and the Privacy Policy.

12. Privacy

Use of the website may involve the collection and processing of personal information, including through subscriptions, orders, cookies, and contact forms. Ramanrasa’s website indicates the use of cookies and email subscription collection features.

Personal information is governed by the Ramanrasa Privacy Policy, as published separately on the website.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except where such warranties cannot be disclaimed under applicable law.

Ramanrasa does not warrant that the website will be uninterrupted, secure, error-free, or free from harmful components, or that all content will always be complete, current, or accurate.

14. Limitation of Liability

To the fullest extent permitted by law, Ramanrasa and its owners, officers, employees, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to website use, product use, delays, service interruptions, or transactions made through the website.

Where liability cannot be excluded, Ramanrasa’s total liability shall be limited to the amount actually paid by the customer for the relevant product or order giving rise to the claim, unless a different limitation is required by law.

15. Indemnification

The user agrees to indemnify and hold harmless Ramanrasa and its affiliates, personnel, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from the user’s breach of these terms, misuse of the website, violation of law, or infringement of any third-party rights.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws applicable to Ramanrasa’s operations, without regard to conflict of law principles. Because the website lists a Houston, Texas business address, Texas law is a practical default choice unless Ramanrasa elects another governing law in consultation with counsel.

Any dispute arising out of or relating to these terms or use of the website shall be resolved in the courts located in the applicable jurisdiction chosen by Ramanrasa, subject to non-waivable consumer protection rights.

17. Changes to These Terms

Ramanrasa may update or modify these Terms of Service at any time by posting the revised version on the website. The updated version becomes effective upon posting unless another date is stated.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

18. Contact

Questions about these Terms of Service should be sent to Ramanrasa using the contact details published on the website:

  • Email: sales@ramanrasa.com

  • Phone: +1 832 978 7410

  • Address: 17497 Village Green Dr, #17461A, Houston, TX 77040, United States